Technical Support
Technical Support
What will you do:
- Be available during working hours (evening/night shift), respond to requests
- Monitoring website availability every evening and on weekends.
- Protect websites from attacks, DDoS, and hacks as needed.
- Troubleshooting website availability issues.
- Website migration, database transfer, and necessary server configurations.
- Administration of the ISPmanager panel.
- Responding to abuse and complaints from domain registrars and hosting providers.
- Configuring traffic balancers and failover systems.
What do you have:
- Experience with Cloudflare, DDoS Guard, and similar services.
- Understanding of domain NS record structure and working with domain registrars.
- Experience communicating with web hosting support.
- Knowledge of basic Linux commands (Bash).
- Experience working with the Linux command terminal (Putty)